Dead On Arrival: Brand New Onewheel XR is Not Working!

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Unhappy Onewheel XR customers, seeking to escape boredom, have been confronted with a disheartening experience as some of the newly purchased boards are arriving bricked, causing significant frustration. During a year marked by pandemic-induced isolation, people turned to personal electric vehicles for socially distant recreation, but the arrival of non-functional Onewheel XRs is a major disappointment.

These problems have hit owners who have conducted extensive research and invested nearly $2,000, only to face lengthy order and shipping delays before receiving a bricked board. Future Motion’s customer support, traditionally challenging to reach and slow to respond, adds to the aggravation.

The cause of these issues in the new hardware version 4211 is uncertain, potentially stemming from poor quality control, problematic components, or inadequately tested new hardware. Customers with non-functional boards have few options, with some attempting repeated power cycles, but a lack of confidence remains. To address the problem, affected customers must submit a ticket, likely requiring shipping the board for repairs or a replacement.

This unfortunate situation compounds a challenging year for Future Motion, marked by social media missteps and the loss of a prominent Onewheel rider. Buying a used Onewheel might be a safer option, and there are alternatives like electric unicycles or e-scooters with a better price point and customer support.

For more information on the bricked 4211 Onewheel XRs, visit the Reddit thread for updates.

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